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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melinda M

May 1, 2026

5  out of  5
rating by Melinda M
"Grantland and Taviah are the most pleasant people to work with. I’ve known them for many years and Grantlands professional and experience makes him trustworthy and it’s evident that Taviah has picked up on his strong work ethic."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Grantland Bailey’s Team. "
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Gemia Burns

May 1, 2026

5  out of  5
rating by Gemia Burns
"Great customer service, affordable rates and all of my many questions answered with ease. Love my experience with this State Farm office."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Oakland to know that you had such a wonderful experience with us here on State Farm Agent Grantland Bailey’s Team."
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aDESHiMA

April 30, 2026

5  out of  5
rating by aDESHiMA
"Grantland provides great service! He anticipates needs, provides relevant info, and leverages his resource network for his clients all with a smile and pleasant communication style. Highly recommend!"
We responded:
"Thank you for the amazing review, aDESHiMA! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Wafflez For me

April 30, 2026

5  out of  5
rating by Wafflez For me
"I had an excellent experience working with Taviah Bailey at State Farm in Oakland. From start to finish, she provided outstanding customer service and truly went above and beyond to make sure all my questions were answered. What really stood out to me was her depth of knowledge and experience. She didn’t just give surface-level answers—she took the time to explain my options clearly and offered thoughtful, honest advice that helped me feel confident in my decisions. Taviah is professional, patient, and genuinely cares about her clients. It’s rare to find someone who combines expertise with such a warm and approachable attitude. I highly recommend her to anyone looking for reliable guidance and top-tier service. Thank you, Taviah, for making the process so smooth and stress-free!"
We responded:
"Thank you for the 5-star review, Wafflez! Here on State Farm Agent Grantland Bailey’s Team, we are proud to serve our community and appreciate your recognition. "
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Essence

April 30, 2026

5  out of  5
rating by Essence
"I have always received great service this location. Everything was always handled quickly and smoothly. In my experience, the staff is super friendly and very helpful whenever I have questions, which makes the whole process easy. My communication with their team is really positive, stress-free and I highly recommend using Grantland Bailey State Farm Agency."
We responded:
"Essence, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mary Archie

April 30, 2026

5  out of  5
rating by Mary Archie
"Great service, team was very helpful, responsive, and easy to work with. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Grantland Bailey’s Team here in Oakland . "
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tamara woods

April 30, 2026

5  out of  5
rating by tamara woods
""I can’t say enough good things about the staff at Grantland Bailey’s State Farm office. They were so helpful and patient while walking me through my options. They got me a great rate on my auto insurance and were very efficient. Truly a professional and kind team—highly recommended to anyone needing insurance coverage!""
We responded:
"We are grateful for your 5-star review, tamara! Thanks for taking a moment to share your positive rating of State Farm Agent Grantland Bailey’s Team here in Oakland . "
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Yolanda LeBlanc

April 30, 2026

5  out of  5
rating by Yolanda LeBlanc
"I used Grantland Bailey's State Farm Insurance with my home and auto insurance when living in California. Their office was always great with answering questions and providing timely feedback whenever I called. Great customer service. I would recommend!"
We responded:
"Yolanda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Grantland Bailey’s Team—we are always here to help!"
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The Vibe at Lifehouse

April 30, 2026

5  out of  5
rating by The Vibe at Lifehouse
"Love Love Love this establishment, been nothing but great for my needs!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Carol Bryant

April 29, 2026

5  out of  5
rating by Carol Bryant
"I had a really good experience with Grantland Bailey’s State Farm agency. They were helpful, easy to talk to, and explained my life insurance options in a way that actually made sense. I felt like they took the time to find what worked for me and I totally appreciated that."
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adonna gill

March 31, 2026

5  out of  5
rating by adonna gill
"I recently visited the Grantland Bailey State Farm agency for a life insurance quote, and I had a wonderful experience. Taviah and Grantland were both incredibly sweet, patient, and helpful throughout the entire process. They took the time to answer all my questions and made me feel confident about securing my future. I cannot truly say enough about this amazing agency. I sincerely appreciate their professionalism and kindness. Highly recommended for finding the best rates and personalized service!"
We responded:
"Thank you for the 5-star review, adonna! Here on State Farm Agent Grantland Bailey’s Team, we are proud to serve our community and appreciate your recognition. "
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Richard Rider

March 30, 2026

5  out of  5
rating by Richard Rider
"This State Farm branch has AMAZING customer service. They’re always there for my insurance needs and are always more than happy to answer any and every question that I have. This team goes above and beyond for their clients! So if you’re looking for a new insurance carrier this specific office will definitely not let you down."
We responded:
"Richard, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Grantland Bailey’s Team!"
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Lucy Tolan

March 30, 2026

5  out of  5
rating by Lucy Tolan
"The staff here was phenomenal and come highly recommended. The service and care was great and the quotes nothing short of the service, thanks State Farm!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Grantland Bailey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Oakland ."
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Oscar L

March 30, 2026

5  out of  5
rating by Oscar L
"Great customer service!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Grantland Bailey’s Team! We deeply appreciate your kind words here in Oakland . "
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Tania Flores

March 30, 2026

5  out of  5
rating by Tania Flores
"I have had a great experience working with Grantland Bailey’s office for the past couple of years. Their office is knowledgeable and answered all of my questions in a timely manner, ensuring that I understood my coverage options. Highly recommend."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Lovelle Johnson

March 30, 2026

5  out of  5
rating by Lovelle Johnson
"I stopped by the State Farm office with Grantland Bailey while shopping for auto insurance, and honestly, it was a really good experience. The staff was super helpful and easy to talk to, they explained everything in a way that actually made sense, which I really appreciated. It didn’t feel pushy at all, just genuine help. I live nearby, so it’s nice knowing there’s a local office I can trust. Definitely recommend checking them out."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Angelica Herrera

January 18, 2025

5  out of  5
rating by Angelica Herrera
"I would like to say I had a wonderful experience with State Farms customer service, Taviah was very professional and patient with my case. She displayed clear communication and warmth in her tone of voice, it made my day. I shared my experience with my friends, because of the excellent customer service I received from Taviah. Thank you State Farm"
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Latisha Shaw

November 20, 2024

1  out of  5
rating by Latisha Shaw
"I been a customer for over 20 years, since covid happened customer service has gone down hill. When Noel worked there he was great never no issues. The current staff need to get it together bottom line."
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Oscar Lopez

February 5, 2024

5  out of  5
rating by Oscar Lopez
"I have been so grateful to have my insurance with Grantland's office. The entire team is always so caring and eager to help. It is so great to have an insurance agency with service I can trust!"
We responded:
"Hi Oscar, Thank you for sharing your positive experience with our office! We appreciate your kind words and are thrilled to hear that you have had a great experience with our team. Having an insurance agency that provides caring and trustworthy service is truly valuable. If you have any further questions or need assistance with anything else, feel free to let us know. Thanks, Grantland Bailey"
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Carol D

February 5, 2024

5  out of  5
rating by Carol D
"I have been with Grantland's office for several years now and would highly recommend him for your insurance needs. They have friendly, efficient and knowledgeable staff that takes pride in their work and wants to take care of you."
We responded:
"Hi Carol, Thank you for taking the time to leave such a positive review for our office! We are delighted to hear that you have been a satisfied customer for several years. We take pride in providing excellent service to our clients. We appreciate your recommendation, and if you ever need further assistance or have any questions, please don't hesitate to reach out. Thanks, Grantland Bailey"
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Keenan Smith

December 28, 2023

5  out of  5
rating by Keenan Smith
"I know Mr. Bailey personally and I have been dealing with him for over 20 years. I'm a young Black man and our stigma is not to have Life Insurance. I came into the business to ask some questions. Mr. Bailey walked me through and made me feel very comfortable in what I was requesting. I would wholeheartedly suggest that you come in and deal with him, especially if you are POC. 100% highly recommend!"
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Duo Grill House

January 20, 2022

5  out of  5
rating by Duo Grill House
"Está oficina de State Farm tienen una muy buena calidad de servicio y atienden en español y inglés especialmente el señor NOEL muy profesional y siempre está dispuesto ayudar buscando los mejores precios para sus clientes Gracias"
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Ginger Holman

January 16, 2022

5  out of  5
rating by Ginger Holman
"I have especially appreciated the courtesy and responsiveness of Noel Perez-Sanchez, who patiently answered many of my questions and explained coverages."
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Alondra Garcia

November 5, 2021

5  out of  5
rating by Alondra Garcia
"Noel from state farm was super helpful. He answered all my questions efficiently and quickly. Super grateful for his help in getting my car ensured."
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Loz Perez

November 5, 2021

5  out of  5
rating by Loz Perez
"When I needed renters insurance, I received great service from Noel Perez at this office. Since then I have had only good experiences with my insurance needs. Noel has always been super knowledgeable and responsive when I’ve needed to make adjustments or had questions. I’ve also received necessary documents and forms almost immediately and it has been a big help. 5 stars!"